Privacy policy
If you choose to use the www.grajagan.fr website, you consent to GRAJAGAN's collection, use and disclosure of information about you, including personal and financial information, in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy or any changes to these terms, please do not use the www.grajagan.fr website or purchase any GRAJAGAN products offered for sale on this website.
You may use the www.grajagan.fr website without providing any personal information to GRAJAGAN. However, you will be required to provide certain information, including :
- your name, address, telephone number and e-mail address if you wish to receive information from GRAJAGAN,
- as well as certain financial information (such as your credit card number) if you decide to purchase products offered on the www.grajagan.fr website, in order to pay for the products ordered and process your order.
Information provided on the www.grajagan.fr website will be stored on the server of OVH, SAS with capital of €10,069,020, RCS Lille Métropole 424 761 419 00045 - tel 08.203.203.63.
Your personal information will be kept for a period of 10 years.
GRAJAGAN may disclose customer information (including the customer's identity) if such disclosure is necessary in connection with an investigation or complaint regarding the customer's use of the site, or to identify, contact or bring legal action against someone who may be causing injury to or interference with, either intentionally or unintentionally, GRAJAGAN's rights or property, or the rights or property of users of the site.
GRAJAGAN reserves the right, at any time, to disclose any information it deems necessary to comply with any law, regulation or legal request, including exchanging information with other companies and organizations for fraud protection purposes.
As GRAJAGAN does not control the privacy policies or practices of third parties to whom it transmits information about users of the www.grajagan.fr website, this Privacy Policy does not cover the use or disclosure of such information by such third parties.
COOKIES AND OTHER TECHNOLOGIES
Cookies are small text files stored on the hard disk of visitors to an Internet site, which are used (among other things) to record information about the visitor or his or her visit to the site. No personally identifiable information is stored in a cookie or transferred to a third party.
The GRAJAGAN website may use "cookies" and other technologies, such as web beacons or "pixel tags". These technologies allow GRAJAGAN to better understand customer behavior and indicate which parts of the site are most visited. GRAJAGAN treats the data collected by cookies and other technologies as non-personal data.
COLLECTION AND USE OF NON-PERSONAL DATA
GRAJAGAN collects non-personal data concerning the customer (data whose form does not allow us to make a direct connection with a specific person). GRAJAGAN is authorized to collect, use, transfer and disclose non-personal data for any purpose whatsoever. Examples of the non-personal data GRAJAGAN collects and how it may use them are provided below:
- GRAJAGAN may collect information such as the zip code, area code, country, location and time zone in which a product or service is used in order to better understand customer behavior and to improve GRAJAGAN's products, services and advertising.
- GRAJAGAN may also collect information about customer activities through the website. This data is collected and used to help GRAJAGAN provide more useful information to customers and to understand which parts of the site, products and services are most popular.
PERSONAL DATA
GRAJAGAN is committed to protecting the customer's personal data and privacy.
All data communicated to GRAJAGAN is for the exclusive use of GRAJAGAN.
The customer also has the right to access and rectify data concerning him/her, which can be exercised by sending a letter to the following address: 49 rue de Stounicq 40530 Labenne - FRANCE, or contact@grajagan.fr.
You may ask GRAJAGAN to correct, update or delete the information you have provided, and whose retention you have authorized in the www.grajagan.fr customer database, by contacting our Customer Service Department. Where applicable, you must ensure that you provide GRAJAGAN with any updates or changes to your information, including but not limited to your postal and/or e-mail address, to enable us to ship your orders to the correct address and to contact you regarding your order if necessary. GRAJAGAN may also retain for archival purposes copies of communications with users of the www.grajagan.fr website and any responses to questions or comments sent to users by our Customer Service Department.
If you do not wish to receive this information, you may opt-out of receiving future communications at any time by contacting our Customer Service Department by e-mail or by calling us at +33 (0)5 58 48 91 06.
Depending on the choices made when creating or consulting the customer's account, the customer may receive offers from GRAJAGAN. If the customer no longer wishes to receive such offers, he may at any time make a request to GRAJAGAN via his customer area or by writing to the above address.
Please note that during the ordering process, GRAJAGAN collects personal data. This data is necessary to process the order and may be communicated in whole or in part to contractual partners of Société GRAJAGAN involved strictly in the execution of the order.
GRAJAGAN has implemented security measures to protect the personal information you provide against unauthorized access and use. All financial information you provide on the www.grajagan.fr website is stored in the secure site of the financial institution chosen by GRAJAGAN. Transactions on the www.grajagan.fr website are protected by SSL encryption.Please be aware, however, that no data transmission over the Internet is 100% secure and that all information communicated online can potentially be intercepted and used by persons other than the intended recipient.
If you have any questions about GRAJAGAN's Privacy Policy and data protection practices, please do not hesitate to contact our Customer Service Department.